🧾 Repair orders
Repair order software for auto repair shops
The repair order is the document that holds up all of the shop's work: what was done, with which parts, at what price, and who approved it. Here's how to do it right, digitally.
✓ From your phone · ✓ With photos · ✓ Customer signature
What a repair order should include
- Customer and vehicle details: plate, make, model and current mileage
- Diagnosis and description of the problem reported by the customer
- Labour and parts line items, with unit price
- Photos of the vehicle's condition on arrival (protects you in case of claims)
- Customer's digital signature accepting the quote before the repair starts
Paper gets lost, history doesn't
A paper order gets misplaced, gets wet in the shop, or is forgotten in the customer's glovebox. A digital order stays linked forever to the vehicle's file, so the next time that car comes in — even if a different mechanic handles it — you can see instantly what was repaired, when, and with which parts. This connects directly with the repair history per vehicle.
From order to invoice, with no double work
When the customer signs the order's quote, that same document should be able to turn into an invoice without re-typing anything — including compliance with Verifactu. Avoiding double data entry is what saves a small shop the most admin time.
Frequently asked questions
What should a digital repair order include?
Customer and vehicle details (plate, make, model, mileage), diagnosis, labour and parts line items with their price, photos of the vehicle's condition, and the customer's signature accepting the quote.
Why digitise repair orders?
It avoids lost paperwork, lets you check any vehicle's history instantly, and leaves a signed record of what the customer approved, reducing disputes over the final price.